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We ordered a Realcock at the end of November with an estimated shipping date of 6-8 weeks. Now I understand these are expensive, hand-crafted products so we’d prefer they aren’t rushing the process but on the other hand the lack of communication has been a little concerning.
Last week I finally reached-out to their online chat to inquire about my order but unfortunately was told the online chat doesn’t have access to order status, and that we should reach out to sales via email. Followed through with that but it’s now been over a week without a response from that either…
Next step is to call, I guess, but was curious if anyone else was in the same boat and had any info on the delays?
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