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Guest got mad their cocktail tasted like there was no alcohol in it. Remade me the drink then got mad I didnt comp the drink after they chugged it.
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I’m so over people. Had this guess who came in with his girlfriend was nice calm and chill and we were getting along fine. They ordered a cocktail. I brought it to them as they are eating their appetizers he tells me that his girlfriends cocktail taste like there’s no alcohol in it. I apologize and I tell that I will go to the Bartender to have them remake it. Bartender tells me that he put enough alcohol in it then remakes it for them.

At the very end once I drop the check and he paid, he tells me “you know my girl was upset that she had no alcohol in it and it was nothing that you did “

I ask “what would you have liked me to do?”

He responds to take it off the bill. But she clearly drank all of it.

I say theres nothing I can do.

He tips me 10% on a 175 bill.

I was so upset. I feel thats something they do. Complain there is barely any alcohol in the drink, drink it then try to get it comped.

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1 year ago