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Are fees for reference checks legal, illegal, or a loophole?
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I'm currently having a bit of an argument between two letting agencies (Northwood and DJ Alexander) as the latter has asked for 30 pounds to be paid as a reference fee as the former wants a reference of my previous tenancy from them, which after googling I thought was illegal but Northwood refuses to agree and stands on the point that I must pay the fee for the reference. I feel there's a lot of conflicting information so I was hoping someone could clear this up.

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4 months ago