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Funny how several weeks ago some of you old school Schwab people were flaming me for me, saying that the Schwab app sucks.
From today’s Wall Street Journal:
Evidently there are many former TD customers who feel the same way. Perhaps Schwab will listen to their customers who do not like their app. Bring back the old TD Ameritrade app and it’s applications or schwab will lose customers.
“It’s just amazing how bad it is, the new app,” said Scott Hendison, 62, a Portland, Ore., resident who owns an internet marketing firm and had a retirement account with TD Ameritrade.
The complaints are the latest challenge in what has been a trying year for Schwab, the largest publicly traded U.S. brokerage. The firm this month undertook what it called the largest brokerage conversion in history after completing its acquisition of TD Ameritrade in 2020. That entailed the transition of $1.3 trillion in assets over the Labor Day weekend, which affected 3.6 million individual-investor accounts and more than 7,000 registered investment adviser firms.
Many individuals and registered investment advisers who were switched over following Schwab's acquisition of TD Ameritrade say they miss their old accounts. Some complain Schwab's platform isn't as user friendly and that the app makes it harder to sort through their portfolio holdings.
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