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Ok so I've had this remote ever since I got my 32" TCL Roku TV and has worked absolutely perfect, I've even had to re-pair a few times for various reasons (none having to do with the remote not working properly) and did so without any trouble. So I recently bought a 55" TCL Roku TV from someone on marketplace. When I got home I plugged it up and the remote worked on the TV right away (having already been paired with my other TCL TV) without a hitch. I noticed that the previous owners didn't reset the device before they sold it so went into the settings and did a factory reset without any trouble. However after it reset it took me to the choose your language screen and my remote no longer worked. I've tried resetting the remote and TV but nothing seems to help. The remote still connects to my 32" one without any issues so I don't understand what could be wrong? Please help
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- 5 months ago
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