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Documents not staying synced when off wifi
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I've been loving my remarkable for the last few weeks, but started noticing that every-time I am off wifi, a specific set of folders do not have all their files.

When freshly on wifi, these files are present, and show the downloading cloud icon -- eventually showing up as downloaded (no more icon, and I can see the preview). However, sometimes after a power cycle or after a few days, I notice all those files are gone when I am not on wifi, unless I have explicitly opened them on the device.

Has anyone else experienced something similar or have any suggestions on what may be the cause / fix?

(Specifically I used the remarkable go API to upload these files, so instincts tell me this might be a metadata thing or flag that is set incorrectly?)

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4 years ago