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Asking MGA for a replacement doll?
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Does anyone know what the process for this is like? I got a Jewel Richie who came in really sub par condition. The vitiligo on her body is strawberry pink, there's green paint on multiple places on her face including her lips, there's a vitiligo stamp over one of her eyebrows so the eyebrow is skin colored and a lot of the paint work you can see the individual stamping pixels.

Is this enough to get a rep? Do they even do it for people in the UK? Do you have to send the original back?

Ty!

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1 year ago