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yes, I called support. The person was nice, I knew they had no control over the situation
REI management- you should not do a preauthorization for the full amount and then when you can’t ship everything at once preauthorize for part of the order a second time
You were already preapproved for the whole amount, you don’t need to check again.
Dropping someone’s available credit line even more unnecessarily shows you don’t care about the finances of your customers.
it looked like someone had stolen my card number so your actions cost you half an hour of your call center’s time. So your profits went down over this action
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