Hello all and I apologize if this has been addressed or I’m just missing the boat but any help would be appreciated.

Got the spark 40 last week for my daughter and downloaded the spark app, all worked great for the last week but today She’s not getting results when we search tonecloud. We are putting in the same searches as yesterday and there’s a message saying:

“No results. There was no results found. Please try other key words”.

I know it’s the same searches but no matter what we type we get the same message. We can scroll through tones or presets with no issue but I really don’t feel like fishing blind for stuff she wants.

I have it on her iPhone which is up to date on updates and even tried on my IPad by downloading app and logging in but same issue. I tried to log out of her phone app and log back in and turn phone off and back in and unplugging the amp and plugging back in. So I think I’ve tried all the “unplug it and plug it back in methods”…am I just an idiot and messed up a setting?
Thank you in advance and hopefully with your help we can get this fixed.