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Existing Movie Posters Stop Showing (Grey Posters)
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Anyone else suddenly have a random number of movie posters just not showing anymore?

https://preview.redd.it/ghaw9zzeroy81.png?width=2720&format=png&auto=webp&s=434b772e3bdaea73ba34e30b6d37aa010e133089

I checked the logs and these are the two errors that I get:

  • Format [JPEG] - Insufficient memory (case 4)
  • Error resizing an image, we don't trust what we cached [\AppData\Local\Plex Media Server\Plex Media Server\Cache\PhotoTranscoder\82\(some SHA1 type hash filename here).jpg]

My Plex server runs on a machine with 128GB ram available so "Insufficient memory" makes no sense. It is also set up to do ram transcoding and the ram virtual disk is allocated 30GB out of the 128 available.

Edit: Restarting the server seems to have fixed the issue for the time being

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2 years ago