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After-Market Protection Question
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I received a Pixelbook last week as a birthday gift, and it turns out the purchaser did not protect my device with any add-on coverage, in addition to not buying directly from Google. I just got off a frustrating call with Google support, who refused my inquiry to purchase a protection plan after the fact, which was expected but still a let down. The frustratiom came when they had the nerve to tell me I should ask the person who gifted me to return the device and repurchase it with coverage. In my opinion that is quite a rude thing to do; gettng me this computer was (and is!) a nice gesture, and I would prefer not to seem ungrateful/make them feel like they did something wrong.

I am looking for help, advice, or known options for an insurance company that allows you to purchase any time for a device like this. I already have: renters insurance (my own, covers damage in fires etc. and theft), home-owners (via the purchaser, again nothing accidental covered) and I believe Amex covers it to some degree. Thankfully the giver was my Mom, who was able to tell me where she bought it (Amazon) and confirmed that at least she used her Amex for it. Any info helps, and thank you!! :)

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5 years ago