Hello! Newly registered business in need of services — Tax Filing, Bookkeeping and Payroll.

SEC-registered (Corp) Virtual office Less than 10 employees

Ingoing transactions - less than 10 (because we are project based) Outgoing transactions - less than 50 (our regular payables are virtual office, fuel, toll, fare and meals)

We have a current one but they are not very responsive because it’s just their side hustle. We got them when we are still starting but now things are booming they seemed overwhelmed and we haven’t received any proof of filings yet. We are really busy and can’t DIY these things so we need help.

1. How much is the usual retainer’s fee? Is 15k-30k monthly reasonable for a retainer’s fee?
2. What terms should we look for? (Eg. Should be CPA, with certifications, etc)
3. What deliverables should we expect from them?
4. Do we need to employ HR or admin? Or is outsourced services enough for all the services we need? We also plan to hire someone that can offer Liaison services for the extra necessary services.
5. I am not sure what to ask further so please feel free to share any necessary things we need to consider.

We are being careful about this because on our first business we were scammed of these services but thankfully we caught up early.

Thank you so much in advance!