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Can't find loans?!?
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Any help would be so appreciated. I've been on hold for 90 minutes so far, and am pretty anxious about this.

I stopped five months ago doing the auto withdraw for Mohela, as in one instance they withdrew it too early and put it in as "additional payment." I had to provide bank documentation, etc. in order to get that resolved.

I realize Mohela is transferring some loans over. I've checked FSA and also AidAdvantage in case, but none of my loans are there. I'm panicking. I don't want to lose my PSLF for a missed payment. I try to hit a payment button and it tells me I have no loans, and to contact customer service.

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Posted
4 months ago