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New CS Chat with Walmart about 3/4 Drop - Even if you're still waiting the orders are still looking good!
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I just wanted to provide a new chat response I got from a Walmart customer service rep. I ordered on 3/4, 3:40CST Wave, Wisconsin. When I first reached out to Walmart CS last Tuesday they said it will ship by early April and arrive by April 13th (nothing I couldn't already see on the Walmart site). Today I reached out as to why some are getting theirs already while others have not, and that I was concerned about a cancellation or stock issues. This was their reply:

"The order is okay, everything is correct, we are processing orders in order to arrival, and for the high volume it takes some weeks, however this week some orders are shipped, I hope your order too. The estimated delivery date is April 13 and when customers placed the order they accepted that estimated delivery date, this means that Walmart has that time to get the order to you. I understand that some customers had already received the item. Me as a customer I am waiting too for my item, that is the information that I have until now, is to wait a little longer, however everything in your order is in perfect condition."

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3 years ago