Not me, my husband but it’s just so beautiful.

So jerk face comes down while my husband is working the front desk at a hotel. My husband is on the phone with another customer when jerk face starts smacking the counter and loudly yelling about how the free coffee has run out. My husband politely points out he is on the phone with a customer and will refill the coffee as soon as he’s finished. Not good enough for jerk face who loudly complains swearing the whole time. Eventually (because hubby is still on the phone) he stomps off.

Later the same day he stomps out of the restaurant attached to the hotel grumbling and complaining and my husband calls out that the coffee is ready. He starts yelling at my husband about how it’s too late now and comes up to the desk to vent his anger. He starts swearing at my husband so my husband tells him to pack his stuff he has 15 minutes to leave or cops are called. (Our hotel has a no tolerance policy for direct verbal abuse to staff) Jerk face doesn’t start packing instead he keeps swearing at my husband and threatening him just as the General Manager walks out of the office who tells jerk face to get out or he’s calling the cops.

Gm also points out (while ending the man’s weeklong stay at the hotel) that he knows the man’s boss by name and will be calling said boss to make sure jerk face never stays at our hotel again. Gm does indeed call the boss and is promised that jerk face won’t be coming there again. Gm also sends the boss the video of jerk face and his behaviour and an hour later gets a call that jerk face is fired because that is not how this company behaves.