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Outdated/Missing COAs
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Hi there! I tried to message, but unfortunately have received no response, so I was hoping maybe your customers could get a response here.

I was about to buy a product recently, returning customer, when I noticed that the latest COA available for the product was over a year old (Aug 2023), and asked whether there were any updated documents.

Since I had time to wait for your response, I took a look at all Products & Docs currently listed on your Certificates of Analysis page. Results:

  • Have a COA dated 2024: 52 product listings
  • Latest COA posted is Pre2024: 106 product listings (11 of them being Pre2023 & all currently Avail for sale)
  • COA =NONE, 'COMING SOON': 37 product listings

And though some products were listed as OUT of Stock, a majority were Available/In Stock for purchase. With No or No Recent testing results available.

So what's going on? This seems extremely odd as your company used to seem pretty structured & focused on quality. This is concerning seeing how you were a trusted resource of proven quality products for many researchers.
Also, randomized testing on some of your products have seemingly come back with ZERO peptide.

I printed the Cert of Analysis page to PDF so the counts as of that day were proven to correlate to the lists within my spreadsheet.

Please let me know if I'm missing something & thanks in advance! I look forward to hearing from you soon!

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Posted
3 months ago