I have a question about interactions with residents, if so! Essentially it’s just... how do you handle your “problem children”, so to speak? I know that during the day I’m a pretty amicable person and I get along with all of our residents swimmingly. But at night, I just get irritated. A couple of them tend to stay up all night (which they’re absolutely not supposed to do, but you can’t really force an adult to sleep, you know?) and one in particular will come down around 4 am or earlier asking for food and messing around and just generally getting underfoot while I’m trying to set up the dining room for the next day and do all my tasks. She’s just aggravating at times and I feel bad because usually I don’t have a problem telling her exactly what I think and we get along okay. I just have little to no patience in the dead of night. This seems like a super niche problem that might honestly just be answered by learning to be really patient and firm but I figured I’d ask.

Edit: Thank you to all the people who left comments I actually did try a few of the suggestions and boy oh boy, it worked haha now it’s just building on that foundation. I really appreciate all the input!!