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Mobile issues: are we expected to do the job without tools?
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15 days ago a lot of mods reported the disappearance of a very quick and efficient way to ban/mute/flair/report... the ones not behaving in our subbreddits on mobile app. For over 15days now after identifying a behaviour not matching our subbreddit's rules we need to either find a computer/use a smartphone browser in degraded conditions or fiddle with 3 clicks and find a way to keep without copy-pasting it usernames around 20 characters long (most bans are throwaways in my subs).

As admins you might not take mobile seriously, but a huge amount of mods I know use their mobiles to be reactive and remove the bad stuff before it does too much harm. Like a lot of other mods I know I moderate the subs I'm part of in small chunks all day long, between tasks either at home or at work. That's how I can keep an eye on modmails, modqueues and the sub's new posts and comment, remove the problematic ones and deal with problematic users, before most users see it and can get harmed by them. This is the only way I can afford to do the 45min to 1.5 hour this tasks requires every day! I just can't take this block off my busy schedule, and we're a lot in this case!

For over 15 days now I'm deprived of the tools to ensure Reddit is a safe and sound space. I do get issues and bugs, I perfectly understand those. But for 15 days now I'm left in the dark! I had one answer telling me issue will be pushed on day 3 when I asked. No update after, no answer to my answer, noone sent a general message! I even waited for just a freaking word about it in the snoosletter!

So here's a question: can someone in the admin team pull the statistics of moderation actions made through the app and show it to others? I don't know those, all I know is that most of the mods I'm in contact with use mobile to keep modding when they're not behind their personal computer. Maybe it's local, maybe I just know the wrong people, but I wouldn't bet it's such a scarce behaviour.

You might not believe in it, but I seriously see an increase in app use, lately on several subs I'm part of we added pinned about rules, because people couldn't find those in their app. It was a huge part of the bans we were dealing with. I get it's a nightmare, but improving it might be worth it...

Have a nice day!

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It's a probability, same as when they killed our chatrooms pushing us to discord... I'm fascinated if it's the case, cause most of the mods I know won't even consider modding without the app🤣, and I know a lot of mods...

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4 days, 3 désinstallations-reinstallations 4 cellphones and several serious posts left on a non nsfw after your message nothing has been fixed here. u/chtorrr can you push the info up that several mods are just leaving the boat now, please? If it's a decision just tell us, cause we are the volunteers involved in your jobs guys...

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No way! Can people stop advising using a deprecated version of Reddit that is already a freaking moderation nightmare? It's been 3 years guys, get over it! Old is just meant to be a museum keep it like that... There's a freaking app meant for that, it used to be great for it, and the first who used it were mods! Now Reddit just seem like they don't want us anymore... I already know mods who just left, soon they'll have to hire mods...

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3 years ago