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29
Modmail constantly displays phantom alerts without any new, accessible unread messages
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One of the subreddits I moderate switched from the new modmail back to the old one, and ever since I have had two phantom messages (one 'new' and one 'mod discussions') which cannot be displayed.

The green modmail shield is constantly lit up, which is irksome. I'd love to be able to purge the phantom messages from it.

Any suggested fixes?

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Posted
6 years ago