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Our 4 million subscriber community has relied on custom modbots for 10 years. Some are written in Python and use the command line, but not everything needed is supported by the reddit API, so some are written to use Selenium to drive a web browser. Recently reddit rejects valid username/passwords for hours at a time (including from this account I am using right now). At other times, the same accounts can log in from the same IP just fine. It is becoming a headache for modding multiple subreddits, some that have been falsely banned (and then unbanned) in the past.
I requested that reddit whitelist the IP address of one of our servers 3 weeks ago but the request was ignored.
Sept 3 2024 update - same mod accounts / password / ip is failing with 'invalid username or password'
Sept 5 2024 3:34pm -- same mod account is now able to sign in with the same password
Subreddit
Post Details
- Posted
- 6 months ago
- Reddit URL
- View post on reddit.com
- External URL
- reddit.com/r/ModSupport/...
September 6th - 8:32pm - same account/ip details. Modbot was signed out by reddit, attempted to sign back in, had to complete 5-10 captchas, then it failed with "Server error. Try again later.".
Sept 3 2024 update - same mod accounts / password / ip is failing with 'invalid username or password'
Sept 5 2024 3:34pm -- same mod account is now able to sign in with the same password
August 21st 2024 update:
/u/bender-more-bendergw is blocked from being able to sign-in again (with valid username/password). Same IP as last time.
https://www.reddit.com/message/messages/29tkek3
edit: Aug 22nd update: this is now fixed again, thanks