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Reddit chat invites have been down for a few days; issue is affecting my account, our other mod, and at least one of our users, but does not otherwise appear to be very widespread, since I still seem to be able to receive invites from others. All of the affected accounts are at least three years old with at least 100 karma, so something is definitely wrong with them not counting as "established Reddit accounts". All 3 are using the desktop version of the site from Firefox or Firefox-based browsers.
I am also seeing a few posts in our communities mentioning this error, by accounts that are not new, so others appear to be affected too; I can try to reach out to some of these if more information is needed. Most of the communities I mod are chat-based, and I use Reddit exclusively for chat, so it is crucial for our team and users that this feature work reliably.
The error message displayed in the UI in all cases is:
"You need a more established Reddit account to send chat invites."
The API endpoint is returning this additional error information (for my account; I don't know for certain this is the same for the 2 others, but will update this when I hear back):
errcode "M_LIMIT_EXCEEDED"
error "Limit exceeded for number of invites attempted"
com.reddit.error.code "rate.score_invitation_limit"
com.reddit.error.msg "Limit exceeded for number of invites attempted"
A previous error reported was "Unable to invite the selected invitee(s).", but this resulted from the same API response, and seems to just be a previous wording of the same error.
Additionally, chat notifications have not worked for me (either on Old Reddit or new) since the rollout of the new chat. The notification icon in the UI never turns red, nor does the title change when chat is open in a tab like it used to. Can this be fixed as well?
I also wrote into modmail a day ago:
https://www.reddit.com/message/messages/220if5i
And the still-ongoing notifications bug was also previously reported here:
https://www.reddit.com/r/ModSupport/comments/14qnqoh/reddit_chat_is_broken_on_old_reddit_due_to_a_bug/
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- 11 months ago
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- reddit.com/r/ModSupport/...