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Phones not working Oakland, CA
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My boyfriend and I are on the same plan. We have not been able to make or receive calls, and are randomly able to send/receive texts. My phone shows I have full bars and good data connection but as soon as I try to make a call, service drops. And we aren't getting all texts, but a few are randomly making it through. We've tried restarting, network resets, taking out our batteries, and even factory resets. Nothing has worked, does anyone know what could be causing this? I can't even get a call to go through to customer service.

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Profile updated: 5 days ago
Posts updated: 1 year ago

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Posted
4 years ago