So a woman comes in on a Sunday saying there's a mouse in her son's shake. We look and Holy sh*t there is and a decent size one to boot but she's going on and on how it came from our store. Story gets odd; first she doesn't want a refund. No threats of suing us. Nothing. Just wants "us to be aware so people don't get sick". We tell her there's just no way a while mouse of that size would've ended up like that in her shake. She's not buying it though and insists it is. Next we find out it was from the day before. Wait... You waiting a whole day to come in with this?!? Wtf?! If I were a parent and this happened toy sons shake I'd be back there in a second making demands. Tried telling her that the nozzle on the shake machine is just too small to allow anything like this to happen and if a mouse did somehow get in there it would either A gotten ground up or B clogged the nozzle. We still checked the camera footage for the time she said she came in.... And nothing.... So there's your customer BS story for the day. In the back we were all laughing at her knowing how much BS she was spewing. Her son probably had the shake out and the mouse went hmm what's this? I must have a peek and fell in and drowned.