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Clayton Homes not providing itemized breakdown of costs
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We've recently had a home put in by Freedom Homes (Clayton Homes). We've paid some things we included in the loan out of pocket to speed things up (water tap, electric poles and driveway) and had a new contractor that saved us over the original amounts we added in (about $7k all together). Should've been around $12k less than the loan amount. When asked, the manager we've been dealing with (long story of a nightmare situation with another Clayton dealer that I had to go to corporate to get rectified and transferred to another location) claims he can't give us an itemized breakdown of what was paid where. It seems to me that this would be illegal in some fashion that they can't provide this. Am I wrong in believing that we should be able to see what was paid out of what is essentially our money? He's giving us a figure of around $8k left over that doesn't seem right to us at all. If I can verify it, no problem. The issue is how can we verify it if we have no documentation on costs.

Has anyone else had a similar experience, and if so were you able to get the breakdown of costs?

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1 year ago