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All my info disappeared after suspicious activity, help desk won't help
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I received an email notification that there was sus activity on lyft, but the email disappeared when opening my Hotmail. I checked my Lyft app, and it asked me for my number instead of auto login. It basically prompted me to create a new account, even though it's the same number. When logging in, all of my info, including email, profile pic, and ride history was missing. I updated the email.

After an extensive chat through the lyft Twitter account, they tell me they have no account history with my number or email, and therefore can't verify I am the owner of accoun, and therefore can't help me.

I still have receipts in my email from older rides.

So now I just have to worry someone has my old account with my credit card information I guess?

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70%
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1 year
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Profile updated: 2 days ago
Posts updated: 4 months ago

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Posted
8 months ago