This post has been de-listed
It is no longer included in search results and normal feeds (front page, hot posts, subreddit posts, etc). It remains visible only via the author's post history.
I mean I am so disappointed and furious about the driver did not show up my scheduled trip, I scheduled the trip just because I want to catch a car to home for my job interview. Now, it is also crashed and fxxk up already.
When I try to reach the customer service and ‘Help’ button in the Lyft app, it seems those guys are not doing well in customer services. They don’t understand the problem and reply the same thing again and again based on the script.
I am also being told by several agents or managers in the app or Twitter PM that they will not do anything to punish or add 1-star remarks to the driver who did not show up to the trip. I am really angry to hear that kind of reply, it really tells me that the driver can do whatever they want to fool customers and y’all have to accept that shit, customers deserve it.
P.S. I can’t imagine a big company like Lyft, have no customer relations and escalation team or specialists to look into complicated issues. It is 2023, not 1923, be more professional to the new world, Lyft
Scheduled rides are scheduled rip offs. lol
Subreddit
Post Details
- Posted
- 11 months ago
- Reddit URL
- View post on reddit.com
- External URL
- i.redd.it/prc3tyopez7c1....