I have Pro X wireless headset as the title says. The issue is every once in a while, even with full charge and/or connected via cable, the audio will stop for a second or so, and/or crackle. Some times it is worse than others and other times it does not even happen.

It happens while gaming or watching something in a browser (YT, Netflix, etc etc) and does not seem to have a particular pattern.

I have tried the following:

• Different USB ports (USB2 and 3); front panel and rear panel of PC, never on a hub

• Ensuring all drivers and firmware are up to date

• Reinstalling GHUB

• Hardware reset button under left ear cup

• Ensured windows audio settings weren't interfering and set to the recommended settings (never messed with them anyway)

Anything else I can attempt to do to try to fix this issue? Thanks!