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Employees Gatekeeping?
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So been seeing Pepsi Pineapple advertisement for release date being today. Ordered online for pickup. Went to store. My ordered wasn’t in to go box. It was separate. I asked employee. He handed me my ordered no Pepsi. I asked for 2 of em that I ordered. He immediately said “we’re not selling them here” so I said they’re online to be purchased. He shot me down again. Right before I said I want refund he said “wait. Lemme call my manager. Cause my other manager said not to sell em” ok. So u do have em, what u mean not selling them here. He proceeded to make a call and mumble to manager and ultimately said “my manager just said to give them to you” I said thanks and before I walked out he said “I don’t even have em on register. No button to ring em up”

Also. Soon I walked in the store. There’s a banner saying Pepsi Pineapple. Only at LC.

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1 year ago