This has been wild. So I ordered several pieces worth hundreds of euros at Tisja Damen at the end of 2023. I didn’t know they were scammers, since I had bought something from them before via Pleasurements, a very nice Dutch lingerie store with great customer service. I assumed it would be better for the brand to buy directly from their website.

Months go by without a word. Emails are ignored, like I read on Reddit, pretty much the usual now for them. On social media I see how Tisja posts all these pictures of her traveling the world whilst having a ‘successful’ lingerie business, this didn’t sit right with me at all.

So I wasn’t gonna let this slide. After almost an entire year, they send me 1 piece of my order, which didn’t even remotely fit me and seemed at least 2 sizes too big. However, this was how I found out the return address (it’s in Amsterdam).

Luckily I happen to not live too far so I decided to go there. The doorbell goes unanswered, I asked the neighbor and she confirmed it was in fact Tisha’s home address. I stayed for hours until finally somebody leaves the house, visibly shocked to see me.

It was Tisja’s business partner and after listening to my story (I tried to remain civil as she seemed reasonable) she gave me some excuse. She said that she was sorry for me but their business got hacked by some criminal organization and they were working hard on regaining it back.

The whole story didn’t really add up and she kept changing her story throughout. Saying Tisja went through a rough terminal disease and only recently started getting better (which wasn’t really how she presented herself in social media at least). When I asked her why they didn’t reply to any emails then as I clearly wasn’t the only one with this problem she fell silent and couldn’t come up with an excuse.

I recorded the entire conversation (with her knowledge) and listened to it later. It was super vague. However she did promise me to refund the full amount before the end of the weekend.

So end of the weekend comes, and I receive a totally random refund that’s way too low (still over a 1000 euros short). I went back to the address but the neighbors told me they moved out and nobody was there anymore.

So I go to the police and involved my lawyer. When she got word from my lawyer several weeks later, she quickly refunded the full amount plus 5 euros? I guess my time and effort was worth a damage claim of 5 euros according to her? 😅

After this I decided not to pursue the case further, however, I just wanted to let you guys know at least they had to answer to someone and got a little scare out of it. If I had more time and money to devote to this I would definitely pursue a case. We do not have to accept this and I am so sorry if you are not in the position to go to the length that I went to. I am still angry that this scam is allowed to go on like this and I don’t know why the Dutch government has not shut them down yet!

Ps. Sorry for the long read 🙈