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Flex 6-14IKB keyboard working on and off
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Specifically, all the number keys stop working every now and then, except for 5 and 6. And this occurs randomly. Or rather, at the worst times for it to happen, like while I'm inputting a password.

And then, when they miraculously start working again, sometimes they trigger the key multiple times when i press it once.

I can confirm that the computer is refurbished, so it could be a HW failure, and also I never had this problem when I first got the computer.

What I have done:

  • Taken apart the laptop and reseated what I think was the keyboard connector (i haven't taken it apart completely though)

  • Looked it up online

  • Cleaned the keyboard

  • Used different OSes (I primarily use Linux, but the problem is persistent in both Windows and numerous Linux distros, old and new)

What I have not done:

  • Replaced the keyboard

  • Taken the keyboard completely out

  • Done a UEFI update

Does anybody have any suggestions on what could be the problem?

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Posted
3 years ago