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Photo ID to delete my account and data?
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karmaisded is in Idaho
Post Body

So I started creating my Monzo account a few years ago, but left it halfway through. So I never actually opened my account. I had forgotten all about it until they recently sent a spam email. So I emailed them to delete my account under GDPR restrictions. I received a reply from them asking for a photo ID to delete an account I never used and never even technically opened. Is this normal? I honestly assumed my account would be deleted automatically because I hadn’t used it for years

I am in England if that matters

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100%
Account Age
5 years
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Yes
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No
Total Karma
16,320
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6,389
Comment Karma
9,432
Profile updated: 8 hours ago
Posts updated: 9 months ago

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Posted
2 years ago