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So I started creating my Monzo account a few years ago, but left it halfway through. So I never actually opened my account. I had forgotten all about it until they recently sent a spam email. So I emailed them to delete my account under GDPR restrictions. I received a reply from them asking for a photo ID to delete an account I never used and never even technically opened. Is this normal? I honestly assumed my account would be deleted automatically because I hadn’t used it for years
I am in England if that matters
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- 2 years ago
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