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Twice in the last 2 months I’ve been given a low rating, and in both instances the customers claimed I delivered incorrect items. However, on both occasions I scanned in exactly what was on the app. Every instacart customer service agent I have chatted with has said I was right and “filed a claim” for me, and I have filed for fraud myself. Question is, has anyone had luck getting these ratings removed? It’s dropped my average to the low 4.9s and has killed off seeing consistent batches.
Market: South Los Angeles
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- 3 years ago
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- reddit.com/r/InstacartSh...