Insta360 RS and Go2 not connecting to iOS App

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Having this issue with the Go2 and RS. I put them in bins for storage and just took them out yesterday. Both have never been dropped or submerged in water, and treated with care.

Both now refuse to connect to my phone via the Insta360 app on my iPhone 13Pro and iPad Pro. Also used an XR to rule out my devices. Sometimes it'll show up as a Wifi connection but the standard "8888888" does not work and the majority of the time it just doesn't appear after the WiFi list refreshes. The app also detects and wakes them up via bluetooth but doesn't connect to them by Wifi.

Follow the standard Insta360 docs where you reset, factory reset and use airplane mode wifi only. Both devices have been flashed with the latest firmware via PC and I am also using the latest app version.

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ayire

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Posted: 1 year ago
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