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On Sunday I made an order for the 12600K CPU at tlggaming.com and late last night (Monday night), as I was doing some more research I stumbled upon the 12700 and I actually didn't realize that there was a non-K 12700 that was coming at ~30k. I went for the 12600K because the 12700K was out of my budget. But having the extra 2 P cores for nearly 5k extra makes so much more sense.
Right when I was about to raise my request for a cancellation I get the email that the order has been shipped! And I read in their website's return policy that cancellations have to be made before dispatch.
I messaged them on WhatsApp and the guy said that he can't make a decision and that I have to email them to reach the concerned folks. I emailed them offering to let them deduct the shipping charges and even placing the order for the 12700 from them so that they don't have to count it as a loss of sale.
I asked him to give me the phone number of the owners so that I can speak to them and make my case to do whatever is needed so that they don't have to lose out any money to have me end up with a 12700. He refused to give me the phone number. Said email is the way to go.
I'm yet to hear from them. Meanwhile the item is reaching me from Mumbai to Chennai quickly.
I just feel a bit shitty that I can't even cancel an order that hasn't reached me yet. If they say no to this, even though they won't be losing any money, that would suck a lot.
I feel quite anxious about this. Does anyone have any recommendations for how I can get out of this situation with a 12700 instead of the 12600k?
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