I wanted to share my experience after today and the fears I had finding this sub.

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I scheduled a delivery for this morning, June 17th, 2019 with IKEA as my car is too small to accommodate the desk I was purchasing.

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I was told to expect a call yesterday, June 16th (USA Father's Day) of which I would be informed my "4-hour delivery window." I did not receive this call. It was Father's Day, and though not a national holiday, I wasn't entirely surprised not to hear from the delivery company, as unprofessional as that may have been. (I give people the benefit of the doubt more often than not.)

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So this morning, with a "12-hour delivery window" of 9am-9pm, I was half expecting a call early updating me on the status of my delivery, no such call came.

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This was where my concerns started to arise. I quickly did a google search about my issue and was met with few ideas where to go next. So to Reddit I explored, and found this subreddit. Fear completely overtook me as SO many people have IKEA delivery issues!

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So I did another google search of the company that was expected to deliver my items, and gave them a call. They answered right away, took my tracking number, and gave me my 4-hour delivery window. I was satisfied, enough. My window was 10am-2pm. I started to assume the worst, but again, gave this company the benefit of the doubt.

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At about 10:20 I got a phone call and quickly answered, sure enough it was the delivery people! Rather than the 30-minute "Heads-up" of their arrival, they had called stating they were 8 minutes away, something that I was actually happy about, though, again, technically the phone call should have been the stated 30-minutes "Heads-up."

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About 8 minutes later, I had my package, no items missing, with the delivery people helping me run it up to my second floor apartment.

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Sure, the business that delivered my goods could have been more professional in their communication, but I had a good experience overall, and the two men who helped me were very nice as well.

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I felt after reading SO many scary and fear inducing IKEA delivery stories, I needed to share mine right away before I forgot.

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Edit: I live in Los Angeles