Last year the NYS CLU and ACLU sued the NYS DOL for not being forthcoming about how ID.me is being used for their unemployment system. ID.me already had a wonky track record when DOL start using it during the pandemic. nY was authorizing everything willy nilly for ui claims on their antiquated system as it was, which went hand in hand with fraud and other hijinks. Then they contracted out the identity verification aspect. To ID.me, which not only put people without smartphones to a disadvantage, but also older workers and other who weren't tech savvy, etc... so not only were they jobless, but also had their payments held up for a variety of other tech issues.

Anyone with good id.me horror stories?