I’m not only IT Mgr for our company, but solo IT. We have no IT leadership other than myself, I report to a non IT C-level. I’ve been in IT for 20 years and recently switched from upper mgmt in a F100 enterprise space to SMB as I was burned out. I enjoy being hands on and also like all the managerial tasks. I’m currently making $105k in a LCOL area. Technically I’m on call but our business is pretty much Mon-Fri 7am-5pm, so it would be rare to get calls on nights and weekends.

We recently got rid of our MSP as I’ve worked to internalize 100% of our IT. I will be hiring someone soon to do level 1 support.

Here are my responsibilities. I’m curious how it compares against others for the money, keeping in mind cost of living.

210 supported employees (80 office, 130 drivers)

100 Windows endpoints

155 Android tablets

7 Camera systems

30 printers - half MFP’s with service contracts, other half I support

Microsoft Stack - SharePoint, OneDrive, Exchange, Teams, Intune, Windows Defender, Entra, PowerBi, Azure SQL Server Data Factory to fuel PowerBi reports and store data from SaaS applications

2 servers for LOB application - both Server 2022 Hyper-V with 1 VM a piece, otherwise 100% cloud based

7 different physical sites, about 30 pieces of network hardware - firewalls, WAP’s, switches - manage all network related issues

Manage both our websites - have also written custom interfaces in PHP to make SaaS applications talk to each other

Manage spam filtering software

Administer phishing training and campaigns Write/manage all policies - cyber security, general IT, data backup, etc.

Manage budget and purchasing

Manage documentation, RMM, tablet mgmt systems

Manage 20 SaaS applications for operations/finance/HR