Throwaway for reasons. I'm 23, graduated college 2 years ago and have been in end-user support (desktop support/IT support tech/helpdesk) for about 3 years now (at a few different companies; I've relocated a few times over the past couple of years). Long story short, I'm just tired and fed up with end-user support.
The same tickets come in every day, my queue fills up and it gets me frustrated/anxious. Today I worked on 4 printer tickets and it's feels like just a broken record already.

Ideally I'd like to get into the systems side of things, hopefully a junior sysadmin kind of role. Unfortunately I haven't found anything fitting my job criteria lately.

I'm just frustrated with fixing the small things; and essentially all the small things are kicked my way as I'm new to this helpdesk team.

I moved to a new city without a job, and picked up this helpdesk role because it was the only offer I had. Had I not picked up this position, I would still be without a job (since July).

Today wasn't any better than the rest, in fact this is the first time I got back to my desk today (after working about 4-5 straight hours). I'm angered and frustrated. idk, maybe I just wanted to vent.

Help!