I currently work for a copier helpdesk going on a little over a year now. I also have a little bit of desktop support experience from an internship I held at a car dealership. I'm currently studying for my CCNA as well as going through WGU for a Bachelors. I originally had gone through my networking courses in 2010 and did not feel very passionate about it. I found a renewed passion in 2013 after feeling burnt out in sales. I recently decided to start setting up virtual machines and currently have a Windows Server 2012 R2, OSX El Capitan, and Linux. I also have SQL 2014 setup on the Server 2012 setup. I can do very basic OSX troubleshooting and do not really use Linux much at my work. There is light server administration when interfacing with copiers. We will usually set up a new user for the copier in the AD tree and sometimes reset passwords and such as well as troubleshoot installs. My current supervisor has told me there is really nowhere for me to grow unless someone leaves. This currently has me looking for new positions.

I also used to troubleshoot cell phones for six years. I want to work this into my resume again because I believe it would show my technical aptitude. Not really sure if it would be beneficial as I've seen some positions specifically ask for experience with certain mobile operating systems. Any insight would be appreciated.

https://docs.google.com/document/d/1k2e1hSa0Thu8akAe2PWUSYlfJfjr-srgttAmGf-VXFQ/edit