Hi,

I live in an extremely rural part of Canada. My only options for ISP locally are Bell, Eastlink and ExploreNet. They advertise a max speed for my area of 5MBPS down. I used to have bell and we averaged 1MBPS down in 2023, so reddit was fine and text based sites, but videos on YouTube had to be played at 144p or 240p with some buffering, looked terrible on a 4k display. Games would take weeks to download, etc. obviously with the shit speeds I had.

Anyways, we thought about starlink, but we rent so we didn't want to make holes in the house. So we settled on Connecten. For those who don't know, its a cellular-based unlimited-use modem with 5 rj45 ports and 2.4/5G wireless, shipped from USA but they advertise it works anywhere in Canada. In the 2 months we have had it, it has been unable to find DNS for an entire day twice. Today is the latest time this has happened. I am hot spotting off my cell. They do not know what is wrong yet and escalated a ticket to the manufacturer because she said as of today they have had multiple of these problems coming in across Canada.

Anyone know the root cause of this problem? Anyone know what the long term prospects are for internet stability with this technology? I have had to restart the modem more than I have had to restart any modem in my life thus far...