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10
Charging deposits twice
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A client of mine made an appointment 5 days in advance for this Saturday, canceled (without paying my cancelation fee), and then today (two days before) is trying to reschedule for same day.

I still have availability but I feel walked all over, disrespected (because he refused to pay cancelation, stating β€œthere are always exceptions :)”, and hate the back and forth.

Am I in the wrong to tell him his deposit from before is void and ask him for a second deposit if he wants to reschedule?

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Posted
2 years ago