TLDR; I got my hair done by somebody that is well trusted and she did nothing I asked for.. Any advice on how to fix it? Did she do a good job like she claims? Hair growth remedies? Please help😖

I got my hair done by someone I thought I could trust. She’s big in the music scene here &does this whole group of girls’ hair. They’re quite literally KNOWN for their hair bc of the bright colors &elaborate patterns this stylist does on them. She told me if she freestyled it she would charge me less but asked for reference pics. So I sent some &she said it’d be $500 because of my length, the style, &she was going to do a special treatment on my hair to keep it healthy before &after..

I made it explicit that I wanted to keep my length &not do much of a cut besides trimming. She assured me she’d keep my length as much as possible. She even commented on it bc I had virgin hair aside from that.
Along the way she convinced me to do things I told her I didn’t want bc she kept saying it was her best recommendation. Like I told her I didn’t want to bleach my roots &I wanted my hair dark at the top bc I’m getting older and didn’t want super bright colors at the top. She told me if we bleached my roots the color would transition better. So I went along with it bc I’ve never dyed my hair in elaborate patterns, just colors.

She painted bleach in my hair for 3 hours and got product all over my ears &forehead. She said after 30 mins my hair was lifting fast &removed the first foils. After the 3 hours she did my roots and sat down for 30 mins to let it process. She did check my hair often but would sit for long periods &much can happen between then because… She blow dryed my hair in the most aggressive manner possible. I should have said something there I know, but I felt like I was getting my hair done by someone very known &didn’t want to sound rude. I know I can be sensitive. But she also kept hurting me with the blow dryer &burning me. I did tell her multiple times &she made it seem like I was being sensitive. Like she would just say “oh. “ I look down &notice some of my wet hair looking reallllllyyy white I mean PAPER WHITE. So I touched it bc I know exactly what melted hair looks like &sure enough the hair broke off in my hands with no effort at all.. I could tell that there was clear definition between that white shade &the hair above it, which was also extremely light. I had prev bleached hair at the very ends which everybody knows process faster but she had bleached the whole ends at the same time.
I could tell there was damage. Mind you I’ve dyed my hair very bright colors &not needed to bleach my hair to the point of breakage.

So let’s talk about the roots.. When she washed off the bleach I could see I had some HOT ROOTS BABY. They were Snow White! I thought ok well at least she’s gonna cut some, let’s trust the process. She blow dried it &I could see little hairs flying around &breaking off. I thought: damn, must be the melted hair? She was also yanking my hair but I thought “you never get your hair done. Isn’t this why they call people tender headed? Don’t trip. Don’t be difficult.” Maybe I was fan-girling at the opportunity to look like a brand new woman after trying to crawl myself out of my worsening depression.. You should treat yourself, right? Well you know how you can’t see yourself much when you’re getting your hair done? After the color… well..

The dye got dripped all on me btw, on my face &forehead, in &on my ears. My scalp was so stained. A good chunk past my hairline was super bright blue even after she washed it out, I couldn’t even get it off with the wipes. Like how was I going to go to work like this? The blue is very unflattering on me. And why are my roots HOT PINK!! There is a clear line of demarcation from HOT ROOTS. She took 0 responsibility for it and said roots are porous and need to be colored twice. That's what I paid 500 for?? Who would wanna walk around like this?? I think she made some mistakes &got trigger happy with the razor. My hair is so short and thin now. I have like a rat tail! I showed her a reference picture for my bangs &she cut them so short they don’t lay correctly. We agreed to light layers to blend the bangs A LITTLE. So why is half my hair up to my shoulders? And are these really layers? Y’all let me know ;(

I had to go to work with my hair in a beanie &I haven’t stopped crying since I left the salon. I feel so ugly. Even in a ponytail my hair looks crazy! The so called layers are so blunt and choppy and all around my head. My hair is so precious to me. I’ve dyed it all purple and kept my length. So I’m not sure what went wrong. She said in her professional opinion she did her best and you can’t always predict how somebody’s hair will react to bleach bc everybody is different.

She said she could blend the layers &strip the color Wednesday &bring me back to my natural hair color as close as she can.. is that possible without bleaching again? And would you trust her again? I’m a single mom and cannot afford to go to another salon.. should I dye it black? Cut it myself? What can I do? Please help I feel so horrible and stupid :( and yes I paid her bc she took 10 hours and I was just blaming myself for trusting someone… What can I do to make it grow faster? Any advice is appreciated. Please no rude comments. I mean enough to myself, thank you.

First pics are of my hair the next day (today.) The long, dark hair is the before &after pics she took. Then I put a few reference pics I sent her. The last 2 are actual pictures of hair she’s done.