Srsly, what the hell do they keep wanting me to check on their thermostats...... They don't know either but they want me to check for it.

On every 3rd maitnence I do...

Customer "Can you look at my thermostat?" Me "sure have you been having problems with it? Customer "no, but the last guy who was here changed a setting." Me "have you had a problem with it since he changed the settings" Customer "no, but can you look at it?' Me "okay, what do want me to look at" Customer "I don't know."

I walk over look at it and say "looks fine to me" Customer "okay, aren't you going to make sure it works." Me "well the furnace turned off when I turned it off, and then just turned on now. So it works" Customer "well, the other guy changes some settings." Me "what settings does he change?" Customer "I don't know".

Then had to take an URGENT call today for a thermostat stuck on HOLD. So I called ahead, cause its Friday and I didn't feel like driving 30min. Each way so I called and tell the guy to press cancel hold. And he says "I don't mess with that stuff, can you just come down here and fix it?". I say "there's nothing to fix, just press cancel hold and it will revert to your schedule". Customer "I don't trust myself to mess with things like this.". So I drive down cancel hold for him, charge him $190 to do it, and he starts bitching about his fixed income and how it took me 10seconds to do it, and I shouldn't charge him..... Like I didn't offer him the chance to save himself the money before I started my drive.