Google Support denying warranty on Pixel 5a because it was purchased from Google Fi

This post has been de-listed

It is no longer included in search results and normal feeds (front page, hot posts, subreddit posts, etc). It remains visible only via the author's post history.

Post Body

My beloved Pixel 5a bit the bullet and died, as so many others have.

I contacted Google support to see about having my phone repaired under the 5a's extended warranty. I was told by support that my phone didn't qualify because it was purchased when I signed up for Google Fi and not from the Google Store. My purchase shows in the Google Store under my account. I since have changed carriers because the Fi coverage in my area is poor.

I'm baffled by this. Has anyone else run into this or does anyone have suggestions?

Author

Account Strength

100%

Account Age

14 years

Verified Email

Yes

Verified Flair

Total Karma

5,524

Link Karma

2,260

Comment Karma

3,256

Profile updated: 6 days ago

Posts updated: 3 months ago

theloyd

Subreddit

r/GooglePixel

Post Details

We try to extract some basic information from the post title. This is not always successful or accurate, please use your best judgement and compare these values to the post title and body for confirmation.

Posted: 8 months ago
Reddit URL: View post on reddit.com
External URL: reddit.com/r/GooglePixel...