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I just became a team lead and now I know why the last one used to praise me so much before they retired. I almost never ever called them. I had no idea that others called so often. Like when I was new I would google or sit there hitting buttons until I figured out how to use it lol. The idea of admitting I didn't know how to do something that I assumed everyone else did was terrifying to me. I'm filed calls , doing teams meetings with screen shares on what I think are some basic tech things most of my day now. It's actually coming from the gen Z and boomers on the team. The Millennials and Gen X never call me.
I'd say give it an hour max if its not completely urgent after that I ask for help. I don't think its generational, I've seen old people and young people who have no motivation to try to find solutions.
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- 3 months ago
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