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Issue in GSX looking up status and warranty info.
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At our store location for the past couple weeks we have been experiencing an issue in GSX where when we look up a serial number of a device and quite often it shows:


And the Apple Care states that the warranty ended in 12/31/69

We have to reload or search the serial number several times before the correct info comes up.

Anyone having this issue or know a fix for this??

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Posted
3 years ago