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Disable Double Tap to advance on Vivoactive 3? Plus another issue...
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When I'm doing my running workouts my Vivoactive 3 has suddenly decided to start getting weird. It for some reason has decided that I'm double tapping the screen to advance to the next step even though that hasn't happened and jumping between screens (data fields, notes, HR) like I'm swiping the screen. This results in me jumping a step ahead in my workout, not being able to monitor my progress accurately, and just in general pissing me off. It happened at random last night on my run and again this morning. Granted it was pouring rain this morning so I'm assuming that's what happened there.

Is there a way to disable this input or change it to be a button press? If not is there a way to undo that so I can return to where I was in my workout? What I ended up doing this morning was just locking the screen but that brings my to my next issue.

When the screen is locked it seems that the device stopped tracking my steps? I ran 4.4 miles and it says I only took ~4000 steps. And I couldn't actually see any of my info fields (pace, time, HR, etc) because it kept telling me the press and hold the damn button to unlock. And because I couldn't see my fields I kept just barely jumping between HR zones which in turn locked the screen to say "In Desired Zone" and nothing else.

This is seriously infuriating when you're trying to keep a certain pace for an extended period of time (70 mins. in my case). Any help or input is greatly appreciated.

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5 years ago