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My Wii U broke and I replaced it with my warranty. I've now lost ALL my digital games. It's 2013 Nintendo.
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The disc drive on my Wii U was broken, but luckily I had the receipt so I simply returned it. Get home and try to sign in to my account and it tells me it is already tied to another Wii U.

I contacted Nintendo customer support and was told that I can only get my games back if I have access to both the broken one and my new one and I send it to Nintendo.

Since I no longer have the original console I have now lost all my games, £100's gone.

How can they be this bad? Why did I have to make an account if it is tied to that Wii U and that Wii U alone? I'll not be buying a Nintendo system ever again now.

Comments
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The price reflects what people will pay, not what the product costs to produce.

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It may or may not. I was speaking in general. I also assume Nintendo has more data on the matter than us.

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I don't even own a Wii. I haven't played a Nintendo game in close to 3 years. How am I a fan boy?

You don't have any data at all to support your assertion that Nintendo would make more money if they lowered the price of VC games.

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You linked to a single web poll, some opinion articles, and a web forum.

I don't have an argument to back up. You made an argument and have yet to provide actual supporting Data. I'm not even saying Nintendo is better off with the current prices necessarily, only that companies try to set prices based on demand rather than the cost of the product.

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Someone saying they don't like the price does not equal to someone not buying games or decreased sales. I didn't say prove people don't like the pricing, I said show me data that indicates that Nintendo would make more money if they lowered the price.

And the Wii U is failing because it's a terrible, gimmicky console that doesn't fit in with the direction gaming is currently heading. Don't get me wrong, I love Nintendo but they bet on the wrong pony with this last generation. They tried to mimic the success of the Wii and they failed because people aren't buying into the gimmick this time.

And who is buying a Wii for the virtual console games? The people who would buy virtual console games are the same people who are just going to download an emulator. You really can't compete with a free and instantly accessible library with every single game ever created.

Also, since when are forum posts data... or even representative? The very act of being on a website about gaming instantly biases the results since most gamers don't engage in that way.

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Could you provide data indicating that the majority of people are not willing to pay for VC games and that Nintendo could make more money by lowering the price?

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10 years ago