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Gamestop sold me a code for the wrong product. How can I get this fixed?
Post Body

I went to gamestop intending to buy Battlefield 3 premium (not the game, not the limited edition, not the premium edition). Just premium. I paid $40 for Premium Edition unknowingly, which costs $10 extra. That's not the big problem. The receipt says "Battlefield 3 Premium Ed." The code game me "Battlefield 3 Limited Edition."

Can anyone help me fix this?

Proof

Proof

EDIT

I'll be going to Gamestop tomorrow and will have my imgur screenshots to show proof. Hopefully that will get me the right code or a full refund.

EDIT 2

Waiting for an associate on gamestop's live chat customer support before going to Gamestop.

Thanks so much for all the help. Hopefully I can get the correct code or a full refund.

EDIT 3

My 2nd time on EA customer support live chat was helpful. EA can't help so I have to go to GameStop. It's good to finally get some answers even if they don't solve the problem.

EDIT 4

Gamestop pointed back at EA. Back to live chat. This is getting really frustrating.

EDIT 5

3rd time with online chat support and I'm still told to contact my retailer. I'm just going to bother EA support until they give me what I bought from them.

EDIT 6

I've exhausted all resources except the Gamestop Corporate number.

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Posted
10 years ago