I've been using this fold 5 since September 2023. When I bought the phone at the shop. The stores person said. "You can literally smash the phone and you'll get a brand new one if you buy this care insurance".

For all you crazy redditors who want to say. Do it and let me know. Unfortunately, I haven't smashed my phone. However the phone started to have a green line running feom top to bottom where the crease is on the main screen. Originally I didn't think much of it. As I knew the insurance would fix that for sure.

I stopped using the phone and continues using my old phone so I didn't make it worse. Flash forward 3 months. I opened the phone again. And saw that the whole screen wasn't responsive.

It turns on. But touch doesn't work. It started bleeding/spreading. Now the whole screen is black. I took it to jb hi fi. Where I originally purchased the phone. They want to send the whone away for repair or to have it looked at. It's gonna take 2 to 4 weeks.

Will I get a new phone or will this be repaired? I have so many photos and data on this phone. It took me 29hours to backup everything to Google One.

I'd happily take a new phone. But will I have to pay any extras? I already paid $249 or $299 for the insurance.